Site Editor

The website kc-creation.com is published by KC CREATION, a micro-enterprise, with its registered office in Lunel (34400), France.

SIRET: 10739745700014
Publication Director: Sabatier Kévin

Hosting

The kc-creation.com website is hosted by Shopify Inc.
151 O'Connor Street, Ground floor, Ottawa, ON K2P 2L8, Canada

Intellectual Property

All content on this site (texts, visuals, layout) is the property of KC CREATION, unless otherwise stated. The 3D files used for the manufacturing of figurines are sourced from third-party creators under license (notably NomNom Figures), credited on each relevant product page. The characters represented remain the property of their respective rights holders; the items sold are unofficial, unaffiliated fan art creations, unless explicitly stated as licensed.

Responsibility

The information contained on this site is provided for informational purposes only. KC CREATION makes every effort to ensure the accuracy and updating of this information but cannot be held responsible for errors, omissions, or the temporary unavailability of the site.

PRIVACY POLICY

This privacy policy explains how KC CREATION collects, uses, and protects your personal data when you visit our website kc-creation.com, make a purchase, or communicate with us.

1. Changes to this Policy

We may update this privacy policy from time to time, particularly to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated modification date.

2. Data We Collect

Data you provide us directly:

• Contact details: name, postal address, phone number, email address
• Order information: billing address, shipping address, payment confirmation
• Customer account information (if you create one): username, password
• Any information you provide us via the contact form or by email

Automatically collected data:
We use cookies and similar technologies to understand how you use our site (pages visited, device used, IP address, browser). For more details on cookies related to our Shopify platform, please see: https://www.shopify.com/legal/cookies

Data received from third parties:

• Our payment provider (to securely process your transactions)
• Shopify, our e-commerce platform, which hosts and operates the store

3. Why We Use Your Data

• Process your orders: payment, shipping, customer service, returns and exchanges
• Communicate with you: order confirmations, responses to your questions, delivery tracking
• Security: prevent fraud and protect our site
• Marketing (only with your consent): send you updates on our new products, if you have subscribed to our newsletter

4. Cookies

Our site uses cookies to function properly and enhance your browsing experience. You can configure your browser to refuse cookies, but some site features may then not work correctly.

5. Sharing Your Data

We never sell your personal data. We only share it with:

• Our payment provider, to process your purchases
• Shopify, for the hosting and technical operation of the site
• Our carrier, for shipping your order
• Competent authorities, if required by law

6. Retention Period

We retain your data as long as necessary to manage your order, comply with our legal obligations (particularly accounting and tax), and resolve any disputes.

7. Your Rights

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights regarding your personal data:

• Right of access: know what data we hold about you
• Right to rectification: correct inaccurate information
• Right to erasure: request the deletion of your data
• Right to portability: receive a copy of your data in a usable format
• Right to object: object to the use of your data for marketing purposes
• Right to withdraw consent: at any time, if processing is based on your consent (e.g., newsletter)

To exercise any of these rights, please contact us at [contact email]. You can also unsubscribe from our marketing emails at any time via the unsubscribe link present in each email.

8. Complaints

If you have a complaint regarding the processing of your data, please contact us first at [contact email]. You can also lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés) at www.cnil.fr.

9. User-Generated Content

If you leave a product review or any other public content on our site, it becomes visible to all visitors. We are not responsible for how third parties may use this publicly disclosed information.

10. Links to Third-Party Sites

Our site may contain links to other sites (social networks, partners). We are not responsible for the privacy practices of these third-party sites, which we encourage you to consult separately.

11. Children's Data

Our Products and Services are not directed to children. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to request its deletion.

12. Security

We implement reasonable measures to protect your data, but no method of transmission or storage is 100% secure. We advise you not to share sensitive information through unsecured channels.

13. International Transfers

Some of our providers (notably Shopify) may process your data outside the European Union. In such cases, these transfers are governed by appropriate safeguards, such as the European Commission's Standard Contractual Clauses.

14. Contact

For any questions regarding this privacy policy or to exercise your rights, please contact us directly by email.